Wheatstone Call Controller

Wheatstone Call Controller

Wheatstone Call Controller is an optional hardware panel that provides control of the SwitchBLADE for managing telco via OLED displays for line status indication as well as a dial keypad and buttons for recording, profanity delay dump, answer next, hold, busy all, and drop call. 

Call Controller fits select Wheatstone consoles or can be ordered in a turret-style mount.

SwitchBLADE has two network connections: one for connecting to one or more SIP phone providers via the Internet or to an internal SIP PBX, and the other for connecting directly into the WheatNet-IP audio network. Once connected, SwitchBlade offers multiple lines that show up as sources/destinations in WheatNet-IP NAVIGATOR software, and are therefore available on every WheatNet-IP console surface and monitor selector in the system. Indication of each line is available throughout the WheatNet-IP audio network and answer/hangup can be done by direct software logic (SLIO) control.

The built-in bus minus functionality on every console channel returns a clean feed to the caller without the need for a telephone hybrid. 

Each of the lines can be set up for a number of unique shows or applications, including as a hotline or information line that records calls automatically and routes the recording to storage. Phone lines and setup can follow shows automatically, with indication of each line available through the WheatNet-IP audio network. Along with status reports and control commands supported via the WheatNet-IP ACI. 

SwitchBLADE includes all the major VoIP phone codecs, including G.711, G.722, G.729 and many others for high-quality voice contributions on multiple platforms.

Site Navigations